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Delivery Information

Delivery Information

At Ruffshuffler Ceramics, we prioritize a seamless and reliable delivery experience to ensure your cherished pieces reach you in pristine condition. Here's everything you need to know about our delivery process:

Courier Partners - Go Sweet Spot:

Rest assured, your orders are in good hands. We've partnered with local courier services via Go Sweet Spot, renowned for their reliability and competitive pricing. This ensures that you not only receive the best delivery service but also benefit from cost-effective shipping rates passed on through our checkout system.

Delivery Coverage:

Currently, we provide delivery services exclusively within New Zealand. Our commitment is to bring the beauty of Ruffshuffler Ceramics to every corner of the country, allowing you to enjoy our handcrafted pieces, no matter where you are.

Shipping Costs:

Our checkout system is designed to offer the most competitive and transparent shipping prices. You can trust that the cost you see during the checkout process accurately reflects the rates negotiated with our trusted courier partners.

Delivery Times:

We understand the excitement of receiving your pottery treasures promptly. The delivery times may vary based on your location within New Zealand. However, rest assured that we strive to dispatch your orders as quickly as possible, keeping you informed at every step of the way.

Order Tracking:

For your convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number, allowing you to monitor the progress of your package until it reaches your doorstep.

Delivery Queries:

Should you have any questions or concerns regarding your delivery, our customer support team is here to assist you. Feel free to reach out to us at contact@ruffshufflerceramics.co.nz or through our Contact Us page.
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